UPDATE: Netherlands location back online.

Hi proXPN users –

We’re pleased and relieved to announce that the Netherlands location is now back online after a brief downtime.

We’d like to thank all of our users for their patience.  If anyone is still having problems connecting, please proceed to our support desk at http://support.proxpn.com

Sincerely yours,
Team proXPN

ALERT: Netherlands location is offline.

Dear proXPN Users –

We are having equipment problems at our NL location and it is currently offline.  We expect it to be resolved and working within 24 hours.  We sincerely apologize for the inconvenience and advise our users to utilize our other locations during this period.

Thank you, and hang tight.

Team proXPN

UPDATE: UK location back online.

Our UK location is now back online at 100% and serving all Premium users.

We would like to express our sincere appreciation to all of our users who showed patience and understanding during this outage.

All the best,
Team proXPN

UPDATE: Temporary UK location online.

We have a temporary server set up for UK (London) PPTP and OpenVPN. The client app may show a LAN IP when connected to the VPN, but if you check on http://checkmyip.com  you will see the real VPN IP.

We’ll keep you updated.

Sincerely,
Team proXPN

UPDATE: UK location outage persists.

To our valued users –

We are having equipment problems at our UK London location and it is offiline.  We expect it to be resolved and working within 24 hours.  We apologize for the inconvenience and advise users to use our other server locations during this period.

We thank you for your patience.

ProXPN Team

ALERT: UK location offline.

At 09:30 on 31 July, 2012, our monitoring system notified us that the UK server was unresponsive.  We have the datacenter crew working on it now, and will advise when the server is back online.

Thanks in advance for your patience.

Sincerely yours,

Team proXPN

ALERT: Known issue with proXPN on Mac OS 10.8 (Mountain Lion).

As many of you may have noticed by now, OS 10.8 Mountain Lion was released earlier this week. As a result of several changes within the operating system, proXPN’s OpenVPN service has been adversely affected.

We are currently working on a fix, which we estimate will be rolled out inside the next week. In the meantime, please note that PPTP mode is still functional, and that this issue only affects users of Mountain Lion. Leopard, Snow Leopard, and Lion are unaffected, and this in no way impacts our Windows or mobile device users.

Until we release a patch, we ask that our Mountain Lion users to switch to PPTP mode to continue using proXPN. We apologize for the inconvenience, and we’ll have OpenVPN back online as soon as possible. Check back here often for updates.

Thanks,
Team proXPN

ALERT: General service announcement.

proXPN is performing a server migration at our Miami location today.  Our Miami location will have some slight latency or disruption of vpn service today while we affect this migration.  Everything should be back to normal performance within the next few hours.

We apologize for any inconvenience, and should you encounter any problems, please come talk to us at http://support.proxpn.com

Best,
Team proXPN

Block on BitTorrent through U.S. servers removed for Premium users

We’ve  lifted our temporary block on BitTorrent traffic.  Premium Account holders can now utilize U.S. servers (and all other servers worldwide) for torrenting.

 

proXPN v2.3.1 for Mac released

proXPN is proud to announce the release of it’s latest client for Mac OS X, v2.3.1.

We are dedicated to our mission of continually safeguarding proXPN users’ privacy, and this new client for Mac OS X adds VPN Guard technology in support of this mission. VPN Guard is an optional feature which allows users to define applications that will be terminated in the event the VPN connection drops unexpectedly.

VPN Guard is available to proXPN Premium users. If you’re not yet a proXPN Premium user, either signup for a new account or upgrade today (existing users) to get VPN Guard.